Volunteer

Senior Guidance Advisor

• Train new Guidance Advisors on using tools such as the Trello board created for team coordination.
• Guide them on handling frequently asked student queries, managing the front desk, and assisting Student Success Advisors effectively and professionally.

April 2025 - Present

Guidance Advisor

• Guide and support students in transitioning to university life, providing mentorship, academic advice, and managing queries.

• Manage the front desk and assist colleagues with their daily tasks by debriefing them with students’ queries.

• Used WaitlistMe to manage queues and handle customer inquiries efficiently.

Aug 2024 - April 2025

Mentor

• Facilitated mentorship meetings, demonstrating leadership and fostering a positive team environment essential for collaborative project success.

• Created engaging sessions to guide mentees on standing out professionally, showcasing strong communication and organizational skills.

Sep 2023 - Aug 2024